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Risk management is the key to internal controls, and Fuji Xerox considers it important to its management and organization. Establishing and maintaining the internal control system is the responsibility of managers. We believe hat to the extent that businesses are social entities, managers must be responsible for not only shareholders but also society as a whole, including many stakeholders.
We have adopted JISQ2001 to realize the “plan, do, check and act” (PDCA) cycle for risk management and have established basic risk management and implementation rules based on this framework. The basic rules clearly define the fundamental risk management policies, which consist of basic objectives and action guidelines, while the implementation rules clarify the duties of organizations and the authority of their managers.
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Risk Management Basic Rules
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The Risk & Ethics (R&E) Committee, chaired by the president, makes all of the important decisions at Fuji Xerox related to risk management. The Risk Management Committee, the Ethics & Compliance Committee, and the Information Security Liaison Group are formed to assist the R&E Committee, mainly by deliberation on matters to be brought to the R&E Committee for discussion and by implementing the policies adopted. Within this companywide risk management promotion system, risk management promotion meeting are set up by business groups that implement the risk management policies of the company and of these groups.
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Risk management promotion system (Fuji Xerox)
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Risk management promotion system (affiliates)
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The committee establishes risk management initiatives each year by prioritizing important themes in view of outbreak frequency of the risk, impact on our business and the change of business system and the social circumstances. In 2007, they prioritized measures for earthquakes and measures for preventing a pandemic of a new influenza type (spread over the world). A new system is introduced for confirming the safety of employees and their families, revised the employees' survival card, and replaced the reserve for disaster. In addition, in terms of business ethics and compliance, the committee added Antitrust Law Guideline to the conventional guideline in September, 2007, and enclosed a self-check list at the last for self inspection. Reviews are carried out twice a year to check whether the system works adequately in each section and company.
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Our printer production factory in Kashiwazaki suffered from the Niigata Chuetsu offing earthquake occurred in July, 2007. It was the first time for us since our establishment that the shipment of the product became difficult temporarily. According to this situation, we established local countermeasure office in the spot and general countermeasure office at the headquarters complied with the Emergency System that got prepared from 1992.The task forces made every possible effort for information collection and recovery of our business operation.
Furthermore, learning from the lessons of Niigata Earthquakes, the committee carried out thorough development and reviews on the BCP (Business Continuity Plan) in the most important domestic manufacturing factories, which is a plan to prevent the halting of business operations when disasters occur, or to resume operations as quickly as possible if they must be halted at such times.
In addition, they also checked the quakeproof structure of all the properties that Fuji Xerox entered in Miyagi area, where the outbreak of the earthquake is pointed out with high probability by the government. As a result, there was no problem with any of the properties. They continue the research of measures for an earthquake striking Tokyo directly based on the data published by the government.
They will keep their effort in making continuous measures and consciousness management for appropriate reaction to the disaster on the premise that disaster may happen anytime, anywhere.
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The committee prioritized measures for preventing a pandemic*1of a new influenza type among employees caused by avian influenza viruses from 2005.They dedicated themselves to the reinforcement and improvement of information collection system by collecting data from the Japanese government and WHO, or communication with the expatriate staff.
As to the pandemic of new type influenza, WHO uses six phases of pandemic alert as a system to measure the seriousness of the threat according to the expanses of the transmission. The world is presently in phase 3: though there is evidence of animal-to-human transmission, no or very limited human-to-human transmission. The committee is studying the countermeasures in case of moving from phase 3 to the more serious phase 4 (Though it is very limited, there is evidence of human-to-human transmission).
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*1Pandemic
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:The worldwide spread of a disease.
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One of the priority initiatives in 2007 is how to develop the “Integrated Risk Management” with domestic affiliates and operation companies.
In 2008, the committee is going to research on the risks that all our affiliates and operation companies face, and make efforts for reduction of the risks and development of BCP for those most prioritized risks as the whole company.
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