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Ethics and Compliance

Our concept of ethics and compliance

Complying with the laws and carrying out our business activities in a fair and honest manner is one of the basic values that we hold dear at Fuji Xerox. In the midst of an unending stream of corporate scandals, Fuji Xerox and its affiliates continue to work to maintain a strong corporate ethic and compliance framework and ensure fair operations.
In 2004, we stipulated action guidelines for ethics and compliance for Fuji Xerox and its domestic affiliates. Supported by the top management's strong resolve, we have been working on enhancing this framework and related measures to ensure these guidelines are firmly reflected in the actions of each and every one of our officers and employees.

Ethics and Compliance Action Guidelines

1.Do not get involved in any action that is questionable from the ethics and compliance perspectives. 2.Admit candidly any violations, deviation from norms or errors and promptly take corrective and preventive actions 3.Clearly define the roles, responsibilities, authorities, and the information route within the organization 4.Impart adequate and continuous training to all the officers and employees and carry out fair evaluation on a regular basis 5.Carry out appropriate self-audits of all the organizations every year based on the company's management policy and guidelines 6.Allocate adequate staff and budget to ensure that ethics and compliance-related activities are being carried out as a priority management issue

Ethics and Compliance Promotion Structure

Established under the CSR Committee, the Ethics and Compliance Committee is chaired by the corporate vice president of legal affairs. Members comprise corporate officers responsible for research, technological development, product development, manufacturing, and sales and marketing; general managers in charge of human resources, general affairs, internal audit and analysis, and corporate social responsibility; the vice president of two domestic affiliates; and corporate lawyers. The legal department acts as the secretariat for this committee, and meetings are held periodically. Members of the Ethics and Compliance Committee deliberate the planning and introduction of important measures pertaining to corporate ethics and compliance and follow up on them; however, for particularly important issues, official decisions are made by the higher-level Committee.
Employees in charge of promoting ethics and compliance are appointed in all affiliates including those overseas, and we are endeavoring to build a global ethics and compliance management system. Moreover, our overseas operating companies compile checklists for compliance with the law and regulations in their respective countries and review them on a semiannual basis.
In fiscal 2010 at our overseas production operations, we conducted a survey using a self-evaluation checklist and carried out an internal audit through internal audit and analysis department.

Ethics and Compliance Promotion Structure

Compliance Structure at Fuji Xerox

Ethics Management

Fuji Xerox places great importance on ethics management. We implemented a groupwide code of conduct in 1997 that sets out the core conduct expectations and priorities for all employees. The code of conduct was revised in fiscal 2007 to better align with the UN Global Compact, which Fuji Xerox signed in fiscal 2002. This code of conduct was also translated and distribured to all overseas and sales companies.
In fiscal 2008, Fuji Xerox introduced All-FX Compliance Helpline for compliance complaints and consultations. The helpline consolidates the functions of the Sexual Harassment Prevention Hotline and the Corporate Ethics Hotline, established respectively in fiscal 1997 and fiscal 2003. All employees of Fuji Xerox or affiliates in Japan can report to or consult with the helpline on legal or business ethics problems. The helpline handled 77 cases in fiscal 2010, for which appropriate measures were taken.
Through fiscal 2009 and 2010, Fuji Xerox and affiliates in Japan took part in e-learning program called All-FX Risk Management Education. This program aims to increase understanding of the Fuji Xerox Code of Conduct and strengthen awareness of ethics and compliance. Participants were able to reaffirm their basic understanding of what harassment is and the need to eliminate it. We will sustain these education and awareness-raising activities in a close coordination with persons in charge of ethics and compliance promotion at Fuji Xerox and its affiliates.

All-FX Code of Conduct, All-FX Code of Conduct Guidebook

Structure of the All-FX Compliance Help Line

Compliance Education

We have held Fuji Xerox companywide Compliance Training at Fuji Xerox and its domestic affiliates since 2008 with the aim of imparting knowledge on basic laws. Training materials were formulated jointly with FUJIFILM Holdings Corporation and FUJIFILM Corporation and are implemented in the form of a Legal Risk Assessment Test.
In addition to this compliance education, we also carried out fraud prevention training in fiscal 2010 with the aim of preventing misconduct; the program included providing examples of misconduct and introducing checkpoints for preventing fraud.We also continued semimonthly postings of ‘Easy Legal News’, a newsletter in which legal aspects of current affairs are explained on the company intranet. These efforts proved successful, as the fiscal 2010 test given to 95% of employees showed increased understanding of basic legal knowledge, with less variation in the percentage of correct answers for each section tested.
We are also striving to improve our theme-based compliance guidelines*1 summarizing compliance rules for legal fields regarded as being of high risk.
In fiscal 2011, we plan to further establish compliance and basic knowledge among employees by introducing some new elements to our compliance education and ‘Easy Legal News’ such as a participatory function for readers to analyse problems.

  • *1 The guideline themes include sales to government and municipal offices, subcontracted transactions, environmental regulations, dispatched workers law, corporate law, exports and imports control law, and competition law.

Human Rights Initiatives

The Fujifilm Group established its Charter for Good Corporate Behavior in April 2007, which describes the fundametal spirit behind the group's human rights initiatives. This charter calls for “respect for all human rights.”
Fuji Xerox incorporates sessions on human rights, sexual harassment, power harassment, and mental health as part of its annual training programs for new employees and new managers, as well as for the companywide All-FX Code of Conduct training.
Other efforts to increase awareness of human rights among its employees include asking for submissions for human rights catch-phrases and sending all executive general managers a human rights bulletin twice a year.
To prevent human rights violations in our supply chain, we work with and evaluate suppliers as part of an ethical procurement. (For more information, see Purchasing Ethics.)
Finally, we were not involved in any lawsuits or other serious human rights disputes in fiscal 2010.
In fiscal 2011, we will continue our efforts to prevent human rights violations and raise human rights awareness among employees.

Common Code of Conduct for the Fujifilm Group (excerpts)
Respect of basic human rights

The most fundamental aspect of compliance is respect for basic human rights. Individual dignity is at the core of our innate human rights, and there can be no compliance if such rights are not respected and protected.
Observing the following points will make our work environment better and is essential for truly enhancing productivity.

(1) Respect and protection of human rights

We respect and protect basic human rights guaranteed by international declarations as well as national constitutions and judicial precedents, and we do not infringe on such rights.

(2) Prohibition of discrimination

We respect one another as individuals and do not discriminate on the grounds of ethnicity or race; religious or political convictions or other beliefs; gender; regional or family background; disability; or age.

(3) Prohibition of harassment

We do not speak or act in ways that degrade individual dignity based on issues such as gender, authority or position (sexual harassment or power harassment), nor do we engage in any other form of harassment.

(4) Protection of privacy

We do not disclose information relating to individuals' private lives gained in the workplace or in the course of our duties without the clear consent of the individual concerned.

(5) Respect and protection of basic labor rights

We respect and protect basic labor rights, including workers' rights to organize and bargain collectively, and we do not infringe on such basic labor rights.

(6) Prohibition of forced labor / child labor

We do not take part in any form of forced labor or child labor

(7) Workplace health and safety

We comply with workplace health and safety laws as well as regulations designed to prevent workplace accidents. We ensure safe and healthy working conditions, promote the creation of comfortable work environments, and do not act in ways that conflict with these aims.

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