Home > About Fuji Xerox > Sustainability Report 2014 > Relationships with Stakeholders > Relationship with Global Environment > Reducing the Environmental Impact in Customers' offices and Society

Reducing the Environmental Impact in Customers' offices and Society

Prevention of Global Warming through Products

To minimize the impact Fuji Xerox products have on global warming, we are working to reduce the environmental impact of both the hardware and software aspects of our businesses. In product development, both reduction in power consumption and convenience is pursued. Fuji Xerox incorporates energy-saving technology into the newer models in its entire lineup of products, and by replacing old models with these newer models, we are seeking to reduce the power consumption in our customers' offices.
We also take the environment into consideration in our sales activities by providing training to our employees in eco-friendly products and tools such as the Eco-Efficiency Simulator designed to provide a quantitative visualization of an office's impact on the environment to encourage our customers to select products high in environmental efficiency. In addition, we are also providing customers with guidance on settings for energy-saving mode and offering services such as energy-conservation simulations and energy consumption visualization for office output devices to assist customers with their energy conservation efforts.

Technologies to Address Global Environmental Issues

In order to provide safe and environmentally friendly products to our customers, we have been developing technologies to enable the efficient reuse of parts and the recycling of materials, energy-saving technologies,and technologies to enable Fuji Xerox products to conform to international environmental standards.

Visualization of Environmental Impact

In fiscal 2013, we adopted information systems with newly developed energy- and waste-management functions at overseas sales companies.
In fiscal 2014, we plan to expand these systems to sites that have not yet adopted them to gather information on environmental impact (energy and waste) encompassing all of our facilities in Japan and overseas and to visualize this information. Through this, we will establish a process for gathering information from all of our companies across the board, and putting the information obtained from these systems to use in advancing our environmental management.
Another goal is to ascertain information on environmental impact throughout the value chain by expanding the scope of management to include environmental impacts in areas other than energy and waste.

Initiatives to Conserve Natural Resources in Products

Integrated Recycling System

Fuji Xerox established its companywide recycling policy in 1993 to promote the maximum reuse of resources to achieve "zero landfill" of discarded products. Therefore, to reduce our environmental impact, we have been focusing on recycling at every phase of the product life from planning, design and procurement to the reuse of the resources. One of the most important mainstays of our environmental activities is the integrated recycling system, which was built on the basic philosophy that ‘used products are not waste, but valuable resources.’ A Recycling Promotion Committee consisting of executive directors and heads of relevant departments reviews and determines policies and plans on recycling. These policies are promoted throughout Fuji Xerox including our overseas operations.
This concept of recycling resources is based on what we call a ‘closed-loop system’ whereby we aim to recover end-of-life products that Fuji Xerox has sold on the market and recycle completely and repeatedly whatever parts can be reused as a means of reducing the input of new resources to make new products. This concept consists of two basic concepts from the upstream planning stage to the downstream recycling stage. The first is the upstream concept of ‘inverse manufacturing,’ which aims to create products from the outset that take into consideration the future recycling of parts as a means to reduce environmental impacts. The second is the downstream concept of achieving ‘zero emissions’ by aiming for 100% recycling of resources in products by separating parts that cannot be reused and converting them into reusable resources.

Integrated Recycling System

Inverse Manufacturing

To effectively reuse parts that have been removed from recovered end-of-life products, Fuji Xerox plans our products so that the same parts can be reused over a number of generations as parts in successive models.
To promote the move toward greater use of recycled parts, we established the Guidelines for Reuse Design. These Guidelines broaden the scope of the reuse of parts and ensure that reusable parts are incorporated into product design. We have also established the Requirements for Recyclable Design for product designers and the Guidelines for Recycling Procurement for component and materials manufacturers. As part of the Green Procurement Policy, we also established targets for reductions in specified toxic chemical substances. We are currently working to reduce use of such substances at the design phase.

Closed-Loop System

Based on parts reuse, the closed-loop system identifies ways to use parts removed from recovered used products after these parts are determined to meet rigorous product standards. The number of products incorporating reused components and the volume of reused resources incorporated into disposable cartridges Note 1 increased in fiscal 2013, resulting in reductions from the previous year in the volume of new resource inputs.

Reduction of New Resource Input through the Reuse of Parts at the Parts Production Stage Note 2
(Total for Japan, the Asia-Pacific Region, and China)

Zero Emission

Fuji Xerox places top priority on the reuse of parts in its use of resources. However, when parts cannot be reused as parts, Fuji Xerox strives to use them in its material reuse Note 1 program as material resources in products. Resources that cannot be reused in either parts or material reuse programs are broken down and sorted into a maximum of 44 different classifications in Japan and approximately 80 classifications overseas and sent to specialized recyclers for material recycling. The remaining materials that cannot be used as materials for products are then used in thermal recycling as heat sources. Through this integrated recycling system, which includes collaboration with a network of recycling partners, we are in the process of establishing a recycling system that results in zero landfill waste volumes.

Recycling Rate of Recovered End-of-Life Products

International Resource Recycling System

As the globalization of our business continues, we fully understand that we must strive to reduce the environmental impact of our operations overseas to the same extent as we do in Japan. Based on this conviction, we are developing the same integrated recycling system deployed in Japan in the Asia-Pacific region, establishing Fuji Xerox Eco-Manufacturing Co., Ltd. (in Thailand) in 2004 as a recycling facility, initiating recycling efforts at the Taoyuan Plant in Taiwan in 2007, and establishing Fuji Xerox Eco-Manufacturing (Suzhou) Co., Ltd. in 2008 in Suzhou, China.
We have been concentrating efforts to achieve zero waste in the Asia-Pacific region at the recycling facility in Thailand, because it would be the most practical in economic and management terms. However, in fiscal 2012, in response to amendments of the Basel Convention on exports of used products and strengthened domestic regulations in developed countries concerning harmful waste exports, we began local recycling in Australia, New Zealand, and South Korea after confirming that zero waste levels could be achieved in these countries.

Processing System for 100% Recycling

Preserving Biodiversity through Responsible Paper Procurement and Supply

Fuji Xerox developed procurement regulations for suppliers covering the environment, health, and safety, and established transaction standards for suppliers of paper that is procured, used, and sold by Fuji Xerox.
This procurement regulations not only serves as a standard for the procurement of paper itself, but also incorporates a “transaction standard that demands a business operation that places importance on the perspectives of CSR” such as biodiversity preservation and respect for the rights of local communities in the overall business activities of suppliers. Also, meetings have been held since fiscal 2012 by persons affiliated with the procurement of paper to confirm the situation regarding compliance with this transaction standard. This meeting was held twice in fiscal 2013.
In fiscal 2014, we will continue to conduct business operations based on such regulations so that our customers can continue to feel secure in using the paper that we provide.

1. Principles of transaction standards for suppliers (Fuji Xerox requirements for its suppliers)

  1. Environment

    Activities account for the need to preserve forests whose preservation presents significant value and to preserve forest biodiversity, as well as full legal compliance in the countries and regions in which business activities take place

  2. Rights of community residents

    In addition to protecting the rights of local residents (including subsistence rights and residency rights), engaging in appropriate dialogue with affected local residents when activities might significantly impact their rights

  3. Business ethics

    Protecting workers' rights, engaging in fair transactions as common practice, and rejecting ties to antisocial forces or groups

2. Principles of procurement standards for paper (requirements for paper procured from firms compliant with the transaction standards)

  1. Engaging in sustainable forest management
    Sourcing from forests certified by independent agencies
    or from managed forests
  2. Clear recognition of suppliers of used paper used as raw materials for recycled pulp
  3. Confirmation of chemical safety
  4. Paper production performed through processes free of chlorine bleach
  5. Environmental management systems at production plants

Initiatives to Reduce the Risk of Chemical Substances in Products

Based on our Ecology and Safety Vision and our commitment to reduce chemical risk, our basic policy on chemical substances used in products is to set voluntary standards that are stricter than legal requirements and to ensure compliance with legal requirements before they come into force.
In fiscal 2013, we made thorough efforts to prevent the recurrence of non-compliance with EU RoHS DirectivesNote1.
In addition, we worked to eliminate the recurrence of nonconformities by holding briefings for suppliers on the importance of supply-chain management, and from fiscal 2012, we reviewed our auditing method to understand the actual status of chemical substance management by our business partners, and also to make it possible for our business partners to understand the problems themselves. In fiscal 2013, audits were conducted at all suppliers to gain an understanding of the level of management at each company. In fiscal 2014, business partners who have been deemed to require better management and support will be provided with assistance and guidance, thereby enhancing the overall chemical substance management of all business partners.
On the topic of REACH regulations Note 2, we continued the registration process based on imported volumes of toners, oils, and other subject materials. In fiscal 2012, 12 cases were registered, and efforts are being made toward completing the registration process.
We are also continuing to make use of the internal database developed last year in surveys on issuing notices on the presence of hazardous chemicals included in parts (articles) under the REACH regulations using the Article Information Sheet (AIS) of the Japan Article Management Promotion Council (JAMP). In particular, we conducted explanatory meeting of our new business partners related to the launch of operations of Fuji Xerox Hai Phong (Hai Phong, Vietnam) in November 2013, thus expanding the scope of our explanatory meeting on the presence of hazardous chemicals in the parts used.
In fiscal 2012, we strengthened the localization of related efforts in China in response to laws and regulations on chemical substances overseas. We set up an approval organization within a local subsidiary in China and established a system whereby local team members can process the registration of chemical substances. Currently, we are considering whether it is possible to implement similar measures in other countries in Asia.
We plan to deploy similar efforts in other countries in the future.

Fiscal 2012 Performance of PRTR Note 3 Substances Required to Be Reported Releases Transfers Recycled Treated
Cabinet Order no. Substances Use Amount (t) Air Public Waters Sewage System Outside Business Premise
4 Acrylic acid 14.7 0 0 0 0 0 0
7 Butyl acrylate 579.7 0 0 0 0 0 0
71 Ferric chloride 298.2 0 0 0 0 0 0
80 Xylene 10.7 0.95 0 0 0.45 0.01 0
232 N,N-dimethylformamide 1.1 0.003 0 0 1.0 0 0
240 Styrene 1896.0 0 0 0 0 0 0
296 1,2,4-trimethylbenzene 6.38 0.01 0 0 0.01 0 0
300 Toluene 270.5 1.65 0 0 15.44 168.8 0
309 Nickel compounds 2.1 0 0 0 0 0 0
384 1-bromopropane 3.0 0.15 0 0 2.85 0 0
412 Manganese and its compounds 280.4 0 0 0 0 0 0
412 Manganese oxide 382.0 0 0 0 0 0.51 0
453 Molybdenum and its compounds 1.1 0.0092 0 0 0 0 0
Total 3745.8 2.77 0.0 0.0 19.8 169.3 0