Home > About Fuji Xerox > Sustainability Report 2016 > Status of Key CSR Initiatives > Main CSR Indicators

Main CSR Indicators

Fuji Xerox has formulated CSR indicators to gauge its quantitative progress and improve CSR programs and activities. The CSR Committee sets targets for each indicator, and top management reviews the company's progress toward those goals semiannually as part of the plan-do-check-act (PDCA) cycle.

This section reports on the performance of Fuji Xerox on indicators pertaining to the challenges identified as high-priority management themes by the CSR Committee, based on the consideration of the needs and expectations of society, the company's management goals, and the nature of the business.

Customers

Definition Companies Fiscal 2013 performance Fiscal 2014 performance Fiscal 2015 performance Fiscal 2016 goal
Number of serious product incidents Fuji Xerox and affiliates (including OEM sales) 1 0 0 0
Customer loyalty index based on Fuji Xerox CS program surveysNote1 Fuji Xerox and sales companies in Japan 100.2 99.9 101.0 no data
Results of ethical procurement self-assessment by production sites Production sites of Fuji Xerox affiliates (In fiscal 2014, productions sites of new-machines, components, and chemical products. In fiscal 2015, expanded the target to include the bases for products made of recycled components.) Very important items
no data 100%
(8 facilities)
100%
(10 facilities)
100%
(10 facilities)
Important items
no data 87.5%
(7 of 8 facilities)
100%
(10 facilities)
100%
(10 facilities)
Production sites of Fuji Xerox affiliates (plants of new-machines, components, and chemical products) 100%
(7 facilities)
100%
(8 facilities)
100%
(8 facilities)
100%
(8 facilities)

Number of serious product incidents

Number of serious product incidents 0

Number of product incidents during the fiscal year that were brought to the attention of Fuji Xerox as the manufacturer, and which caused or had the potential to cause major consequences, such as death, serious illness, injury, aftereffects, or fire, and which were not deemed isolated incidents.

Fiscal 2015 Performance

As in fiscal 2014, there were no reports of major product incidents in fiscal 2015. In its continuous effort to deliver safe products to customers and prevent major product incidents, we have enhanced risk assessments and measures to ensure compliance with product-safety laws and regulations. Furthermore, as part of our product safety enhancement activity, we began providing customers with information to promote safe use of the products.

Goals / Challenges

We will further improve our safety and evaluation technologies to prevent product safety incidents, while ensuring compliance with product safety-related laws and regulations. In addition, we will raise public awareness of product safety by holding quality and safety forums, aiming to root out the potential for product incidents.

GRI

PR2

SDGs

Goal 8: DECENT WORK AND ECONOMIC GROWTH

Customer loyalty index based on Fuji Xerox CS program surveys

Customer loyalty index based on Fuji Xerox CS program surveys 101.0

Index calculated as a rate of positive responses to the question about the customers' intention "to continue business relationship" in Fuji Xerox's customer satisfaction surveys, using 2012 as base year with assigned value of 100.Note1

Fiscal 2015 Performance

In fiscal 2015, our customer loyalty index improved from the previous year due to concerted efforts to meet customer expectations by maintaining close communication under our CSR programs.

Goals / Challenges

We will continue using the CS program to expand and intensify our efforts to foster a high level of brand loyalty among all customer segments in every region.

GRI

PR1

SDGs

Goal 8: DECENT WORK AND ECONOMIC GROWTH

Results of ethical procurement self-assessment by production sites

Results of ethical procurement self-assessment by production sites Production sites of Fuji Xerox affiliates (In fiscal 2014, productions sites of new-machines, components, and chemical products. In fiscal 2015, expanded the target to include the bases for products made of recycled components.) Very important items 100% (10 facilities), Important items 100% (10 facilities)

Percentage of production sites achieving a compliance rate of 90% or higher on "important" and "very important" items on the Fuji Xerox Ethical Procurement Self-checklist.

Fiscal 2015 Performance

In fiscal 2015, we expanded the target to include the bases for products made of recycled components in addition to the production bases for new machines, components and chemical products, and made assessments with the goal of achieving 90% or higher compliance rate at all the bases for both "very important" and "important" items. We focused on improvement activities to enhance the CSR management basis at Fuji Xerox Hai Phong, where the predefined targets were not achieved in the self-check completed in fiscal 2014. As a result, all the targeted bases achieved the goal.

Goals / Challenges

We will continue to achieve a compliance rate of 90% or higher for "very important" and "important" items at all our production bases for new machines, components, chemical products and at the bases which produce recycled goods.

GRI

PR1

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Results of ethical procurement self-assessment by production sites Production sites of Fuji Xerox affiliates (plants of new-machines, components, and chemical products) 100% (8 facilities)

Pacentage of production sites achieving a "green" rating on the EICCNote2 self-assessment carried according to customer requests.

Fiscal 2015 Performance

All the production sites for new machines, components and chemical products continued to execute a PDCA cycle to make improvements in cooperation with Fuji Xerox's production headquarters. In fiscal 2015 all the bases increased their scores and continued to achieve a "green" rating as planned.

Goals / Challenges

We aim to continue achieving a "green" rating at all our production sites for new machines, components and chemical products in Japan and abroad.

GRI

PR1

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Employees

Definition Companies Fiscal 2013 performance Fiscal 2014 performance Fiscal 2015 performance Fiscal 2016 goal
"Core Morale" score as employee satisfaction indicatorNote3 Fuji Xerox (unconsolidated) 3.36 3.35 3.36 no data
Affiliates in Japan (excluding sales companies) 3.23 3.25 3.23 no data
Sales companies in Japan 3.47 3.49 3.43 no data
Percentage of women in executive and managerial positions Fuji Xerox (unconsolidated) 5.1% 5.8% 6.2% 7%
Affiliates in Japan 2.8% 2.8% 3.4% no data
Overseas affiliates 26.4% 24.8% 26.9% no data
Percentage of companies attaining legally stipulated rate of employment of people with disabilities Fuji Xerox (unconsolidated) 100%
(employment rate: 2.07%)
100%
(employment rate: 2.06%)
100%
(employment rate: 2.09%)
100%
Affiliates in Japan (excluding sales companies) 88%
(7 of 8 companies)
78%
(7 of 9 companies)
89%
(8 of 9 companies)
100%
Sales companies in Japan 81%
(25 of 31 companies)
81%
(25 of 31 companies)
77%
(24 of 31 companies)
100%
Annual work hours per employee Fuji Xerox (unconsolidated) 1,947 hours 1,878 hours 1,878 hours 1,850 hours
Affiliates in Japan (sales personnel, office staff, etc.) 1,986 hours 1,971 hours 1,948 hours no data
Affiliates in Japan (manufacturing staff) 2,025 hours 2,094 hours 2,037 hours no data
Overseas affiliates (sales personnel, office staff, etc.)Note4 2,011 hours 2,085 hours 2,067 hours no data
Overseas affiliates (manufacturing staff) 2,274 hours 2,177 hours 2,143 hours no data

"Core Morale" score as employee satisfaction indicator

"Core Morale" score as employee satisfaction indicator Fuji Xerox (unconsolidated) 3.36, Affiliates in Japan (excluding sales companies) 3.23, Sales companies in Japan 3.43

Average score (using a five-point scale) on the five key "Core Morale" componentsNote3 of the ES Survey of employees conducted at Fuji Xerox and its affiliates and sales companies in Japan.

Fiscal 2015 Performance

The "Core Morale" average score remained at the same level (nearly 3.4, which is the benchmark for the soundness of the ES score) and no major changes were observed for Fuji Xerox (unconsolidated) as well as for its affiliates and sales companies in Japan. The percentage of employees who gave positive responses to the five Core Morale questions (management strategies and priority measures) decreased by about one percentage point to about 51.0%.

Goals / Challenges

We will identify specific problems by organization and workplace based on the ES survey results, make improvements and execute a PDCA cycle. In fiscal 2016 all Fuji Xerox companies will strive to nurture a corporate culture that encourages employees to take on challenges based on communication with their managers.

GRI

PR1

SDGs

Goal 8: DECENT WORK AND ECONOMIC GROWTH

Percentage of women in executive and managerial positions

Percentage of women in executive and managerial positions Fuji Xerox (unconsolidated) 6.2%, Affiliates in Japan 3.4%, Overseas affiliates 26.9%

Percentage of executive and managerial positions occupied by women at Fuji Xerox and its affiliates. "Managerial positions" here includes all positions categorized as management under the company's HR system, regardless of whether they involve supervision of other employees.

Fiscal 2015 Performance

Fuji Xerox has been appointing more female employees to managerial positions across the company. At Fuji Xerox (unconsolidated), the target of 6.3% was not achieved, however there was an increase of 0.4 percentage points in the proportion of female managers. Fuji Xerox's affiliates also demonstrate proactive promotion of promising female employees. As a result, the percentage of female managers began to show an upward trend at the Fuji Xerox companies, while strong performance was continuously maintained at its overseas affiliates.

Goals / Challenges

We will continue to encourage the promotion of female employees at Fuji Xerox and all its affiliates. Fuji Xerox (unconsolidated) will intensify its efforts to support workplace diversity by evaluating and promoting employees on the basis of individual performance, competence, and motivation, with the goal of boosting the ratio of managerial positions held by women to 14% by fiscal 2020. All affiliates and sales companies in Japan will pursue the same policies.

GRI

LA12

GC

Principle 6

SDGs

Goal 5: GENDER EQUALITY

Percentage of companies attaining legally stipulated rate of employment of people with disabilities

Percentage of companies attaining legally stipulated rate of employment of people with disabilities Fuji Xerox (unconsolidated) 100% (employment rate: 2.09%), Affiliates in Japan (excluding sales companies) 89% (8 of 9 companies), Sales companies in Japan 77% (24 of 31 companies)

Percentage of companies among Fuji Xerox and its affiliates in Japan that have attained a 2.0% rate of employment of people with disabilities, as stipulated under the Act on Employment Promotion etc. of Persons with Disabilities.

Fiscal 2015 Performance

Fuji Xerox and all its affiliates and sales companies in Japan have been pursuing an aggressive hiring program aimed at achieving Japan's legally stipulated 2.0% rate of employment of persons with disabilities. Through workshops designed to help executives create comfortable workplaces, we fostered an understanding about employees with disabilities and designed measures to support them. As a result, Fuji Xerox (unconsolidated) has achieved the legally stipulated rate, and strives to achieve the same goal for eight of its affiliates and sales companies in Japan, who are yet below the stipulated level.

Goals / Challenges

Without being influenced by changes in our business environment and social conditions, we will work to create a system to foster legal compliance solidly across the company. We will also strive to make our company a comfortable workplace for all, including people with disabilities.

GRI

LA12

GC

Principle 6

SDGs

Goal 10: REDUCED INEQUALITIES

Annual work hours per employee

Annual work hours per employee Fuji Xerox (unconsolidated) 1,878 hours, Affiliates in Japan (sales personnel, office staff, etc.) 1,948 hours, Affiliates in Japan (manufacturing staff) 2,037 hours, Overseas affiliates (sales personnel, office staff, etc.) 2,067 hours, Overseas affiliates (manufacturing staff) 2,143 hours

Average annual work hours per employee at Fuji Xerox and its affiliates (excluding managerial staff), disaggregated by job category.

Fiscal 2015 Performance

At Fuji Xerox (unconsolidated), overtime work hours increased as a result of business expansion, but total work hours did not increase due to the work style reforms implemented based on the new flexible working system introduced in fiscal 2014 and also due to an increase in the percentage of employees who took paid holidays. In affiliates in Japan, total work hours decreased from the previous year's level thanks to the introduction of the new working system, closer communication between managers and subordinates, and improvement of operational processes for higher productivity.

Goals / Challenges

In Japan, we will foster the effective use of the new work system for better business management as well as for the continuous improvement of operational processes, while implementing measures to increase the percentage of employees who take paid holidays. We will thereby foster a better work-life balance and promote diversity. Outside Japan we will work to achieve business management that can bring the best results with limited work hours and resources.

GC

Principle 1

SDGs

Goal 8: DECENT WORK AND ECONOMIC GROWTH

Suppliers

Definition Companies Fiscal 2013 performance Fiscal 2014 performance Fiscal 2015 performance Fiscal 2016 goal
Ratio of production materials suppliers with compliance rate of 90% or higher on "very important" items and "important" items (among those completing Ethical Procurement Self-checklist)Note5 Suppliers in Japan and overseas Very important items
90.4% 82.7% 83.1% 100%
Important items
72.8% 38.8% 54.1% 90%
Ratio of product logistics partners with compliance rate of 90% or higher on "very important" items (among those completing Ethical Procurement Self-checklist)Note6Note7 First-tier logistics partners and sites in Japan 100% 100% 100% 100%
First-tier logistics partners and sites overseas 64% 93.8% 98.4% 100%
Ratio of indirect-materials suppliers with compliance rate of 90% or higher on "very important" items on the Ethical Procurement Self-checklistNote8 Suppliers in Japan and overseas no data 71.4%Note9 81.6%Note10 90%
Ratio of suppliers worldwide in full compliance with requirements of Fuji Xerox for paper procurement All companies supplying paper to Fuji Xerox and affiliates in Japan and overseas 100% 100% 100% 100%
Ratio of suppliers submitting conflict minerals report Suppliers of components of key Fuji Xerox products 87.5% 92.4% 97.3% 95%
Local content ratio for raw materials and parts at overseas production sites (China) Fuji Xerox of Shenzhen, Fuji Xerox of Shanghai 65.7% 67.7% 67.9% Maintain a consistent level of local procurement
Local content ratio for raw materials and parts at overseas production sites (Vietnam) Fuji Xerox Hai Phong no data 23.6% 34.5% Maintain a consistent level of local procurement

Ratio of production materials suppliers with compliance rate of 90% or higher on "very important" items and "important" items (among those completing Ethical Procurement Self-checklist)

Ratio of production materials suppliers with compliance rate of 90% or higher on "very important" items and "important" items (among those completing Ethical Procurement Self-checklist) Very important items 83.1%, Important items 54.1%

[Very important items] Percentage of production materials suppliers completing the Ethical Procurement Self-checklist that achieved a compliance rate of 90% or higher on "important" and "very important" items.Note5
[Important items] Percentage of production materials suppliers completing the Ethical Procurement Self-checklist that achieved a compliance rate of 90% or higher on "important" items.Note5

Fiscal 2015 Performance

In fiscal 2015, the ratio of suppliers achieving a compliance rate of 90% or higher slightly increased year on year for "very important" items and by 15.3 percentage points for "important" items. However, we failed to achieve our predefined target for two straight years, which might have been caused by the failure to ask suppliers to submit improvement plans after the self-check and to examine the submitted plans and resulting improvements.

Goals / Challenges

In fiscal 2016, we will request suppliers to make and submit improvement plans for noncompliance items without fail.

GRI

EN33, LA15, HR11, SO10

GC

Principle 1-10

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Ratio of logistics partners with compliance rate of 90% or higher on "very important" items (among those completing Ethical Procurement Self-checklist)

Ratio of logistics partners with compliance rate of 90% or higher on "very important" items (among those completing Ethical Procurement Self-checklist) First-tier logistics partners and sites in Japan 100%, First-tier logistics partners and sites overseas 98.4%

Percentage of first-tier logistics partners and sites completing the Ethical Procurement Self-checklist that achieved compliance rate of 90% or higher on "very important" items.

Fiscal 2015 Performance

Both within and outside Japan we achieved the targets for the ratio of logistic partners with a compliance rate of 90% or higher (100% in Japan and 90% abroad). We made improvements by giving advice to partners in countries and regions with low compliance rates through our five sales companies.

Goals / Challenges

In fiscal 2016 we will continue to achieve the targets regarding the delivery of our products to customers while also enhancing ethical procurement qualitatively for other logistics activities. In addition to industrial waste collection and transportation service providers in Japan, which have been emphasized since fiscal 2015, we will accelerate improvements for ethical procurement in particular for the transportation of products from our overseas production bases to loading ports and for the product delivery by shipping companies to Europe and the United States.

GRI

EN33, LA15, HR11, SO10

GC

Principle 1-10

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Ratio of indirect-materials suppliers with compliance rate of 90% or higher on "very important" items on the Ethical Procurement Self-checklist

Ratio of indirect-materials suppliers with compliance rate of 90% or higher on "very important" items on the Ethical Procurement Self-checklist 81.6%

Percentage of indirect-materials suppliers achieving a compliance rate of 90% or higher on "very important" items on the Ethical Procurement Self-checklist.

Fiscal 2015 Performance

For indirect materials suppliers, we conduct ethical procurement activities with a focus on suppliers who are critical for our business continuity. In fiscal 2015 we added China (Shanghai and Shenzhen) to Japan and Vietnam (targets for fiscal 2014) and held a briefing session for important Chinese suppliers, who then conducted self-checks and improvement activities. The ratio of suppliers with a compliance rate of 90% or higher increased by 10.2 percentage points to 81.6%.

Goals / Challenges

We will continue to respond to different challenges for suppliers in different industries, while helping them to make further improvements and expedite the achievement of the predefined targets.

GRI

EN33, LA15, HR11, SO10

GC

Principle 1-10

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Ratio of suppliers worldwide in full compliance with requirements of Fuji Xerox for paper procurement

Ratio of suppliers worldwide in full compliance with requirements of Fuji Xerox for paper procurement 100%

Percentage of suppliers determined to be in full compliance with Environmental, Health and Safety Requirements for Paper Procurement.

Fiscal 2015 Performance

Fuji Xerox requires all its paper suppliers to conduct their business operations in accordance with the standards for social responsibility outlined in its Environmental, Health and Safety Requirements for Paper Procurement (revised in 2012). Since 2012, the managers in charge of paper purchasing and sales in Japan and overseas have been meeting regularly as a committee to review and confirm compliance with these standards. In fiscal 2015, the committee again confirmed full compliance by 100% of our paper suppliers.

Goals / Challenges

We will continue to monitor our suppliers' compliance with our requirements for paper procurement as part of our commitment to sustainable paper sourcing.

GRI

EN33, LA15, HR11, SO10

GC

Principle 1-10

SDGs

Goal 15: LIFE ON LAND
Goal 17: PARTNERSHIPS FOR THE GOALS

Ratio of suppliers submitting conflict minerals report

Ratio of suppliers submitting conflict minerals report 97.3%

Percentage of suppliers subject to conflict minerals reporting that completed and returned the Electronics Industry Citizenship Coalition (EICC) and Global e-Sustainability Initiative (GeSI) conflict minerals reporting template.

Fiscal 2015 Performance

As for the fiscal 2015 survey, the response rate improved by 4.9 percentage points to 97.3%, and we thus achieved the target of 95%. In order to increase the accuracy of information about mineral smelters, some of the respondents were asked to submit detailed reports. Internally, Fuji Xerox engages in solving the related problems at the liaison meeting of the staff related to conflict minerals issue.

Goals / Challenges

In fiscal 2016 we will work to keep the response rate at least at the same level and foster the collection of information from JEITA both inside and outside the industry to increase the survey accuracy. We will also enhance cooperation with our customers in the research on conflict minerals.

GRI

HR11

GC

Principle 1-6

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Local content ratio for raw materials and parts at overseas production sites (China)

Local content ratio for raw materials and parts at overseas production sites (China) 67.9%

Percentage of raw materials and parts procured by Fuji Xerox of Shenzhen, Ltd. and Fuji Xerox of Shanghai, Ltd. that are purchased from companies within China, by transaction value.

Fiscal 2015 Performance

In China, the local content ratio remained steady at last year's level, indicating continued adherence to responsible procurement practices.

Goals / Challenges

We will continue to emphasize local content as we pursue responsible procurement and production aimed at maximizing our contribution to the development of the local economies where we operate.

GRI

EC9

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Local content ratio for raw materials and parts at overseas production sites (Vietnam)

Local content ratio for raw materials and parts at overseas production sites (Vietnam) 34.5%

Percentage of raw materials and parts procured by Fuji Xerox Hai Phong Co., Ltd., that are purchased from companies within Vietnam, by transaction value.

Fiscal 2015 Performance

Fuji Xerox has been applying the same policies for the selection of suppliers in Vietnam as elsewhere, including standards for ethical and green procurement as well as such criteria as price, value, and timely delivery. As a result, the local content ratio increased by 10.9 percentage points year on year. We will continue making efforts to increase the local content ratio in the future.

Goals / Challenges

We will continue to emphasize local content as we pursue responsible procurement and production aimed at maximizing our contribution to the development of the local economies where we operate.

GRI

EC9

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Global Environment

Definition Companies Fiscal 2013 performance Fiscal 2014 performance Fiscal 2015 performance Fiscal 2016 goal
Contribution to CO2 reductions at the customers' offices Fuji Xerox and affiliates 2,695kt-CO2Note11 3,206kt-CO2 3,462kt-CO2 3,788kt-CO2
CO2 emissions at Fuji Xerox business facilities Development and production Sites in Japan and overseas 122kt-CO2 126kt-CO2 142kt-CO2 139kt-CO2
Offices in Japan and overseas 68kt-CO2 64kt-CO2 69kt-CO2 68kt-CO2
Whole-life-cycle CO2 emissions of Fuji Xerox products Fuji Xerox and affiliates 1,342kt-CO2 1,423kt-CO2 1,368kt-CO2 1,367kt-CO2
Reduction of new resource inputs in manufacturing process by reusing parts Fuji Xerox and affiliates 2,875t 2,916t 3,273t 3,464t
Resource recycling rate for recovered end-of-life products Japan 99.9% 99.9% 99.9% 99.5% or higher
Asia-Pacific region 99.6% 99.6% 99.7% 99.5% or higher
China 99.7% 99.9% 99.9% 99.5% or higher
Taiwan 99.9% 99.9% 99.9% 99.5% or higher
South Korea 99.9% 99.9% 99.9% 99.5% or higher
Australia 99.5% 99.8% 99.6% 99.5% or higher
New Zealand 99.7% 99.7% 99.7% 99.5% or higher
Water usage in manufacturing process Fuji Xerox and affiliates 2.15 million t
Japan: 1.71 million t
Overseas: 0.44 million t
2.06 million t
Japan: 1.63 million t
Overseas: 0.43 million t
2.11 million t
Japan: 1.67 million t
Overseas: 0.44 million t
30% reduction from
fiscal 2005 level
(2.59 million t)

Contribution to CO2 reductions at the customers' offices

Contribution to CO2 reductions at the customers' offices 3,462kt-CO2

Reduction in electricity consumption at customer business sites realized through use of Fuji Xerox products, solutions and services, converted to CO2 emissions.

Fiscal 2015 Performance

We help customers reduce CO2 emissions at their offices. The amount of contribution increased by about 256kt-CO2 to 3,462kt-CO2 as a result of increased sales of solutions and services that are highly effective for CO2 emissions reductions.

Goals / Challenges

We will support customers in expanding their businesses while also reducing their CO2 emissions through solutions and services that contribute to their business reforms as well as thorough our highly environment-friendly products equipped with energy conservation functions.

GRI

EN7, EN27

GC

Principle 7-9

SDGs

Goal 13: CLIMATE ACTION

CO2 emissions at Fuji Xerox business facilities

CO2 emissions at Fuji Xerox business facilities Development and production Sites in Japan and overseas 142kt-CO2, Offices in Japan and overseas 69kt-CO2

Energy from electricity and other sources consumed at the factories and offices of Fuji Xerox and its affiliates, converted to CO2 emissions.

Fiscal 2015 Performance

We changed the environmental performance data tabulation system in fiscal 2015 and have since been calculating annual CO2 emissions at our sites by using the emission coefficient for the relevant year, while CO2 emissions were calculated by using the emission coefficient for fiscal 2005 for fiscal 2014 and older data.

Goals / Challenges

We will continue to reduce our CO2 emissions through production process improvement and measures to suppress the use of electricity, while formulating a new plan to reduce our CO2 emissions from manufacturing on a medium- to long-term basis. At our offices we will foster work style reforms and increase work productivity for CO2 emissions reductions.

GRI

EN3, EN15-16, EN19

GC

Principle 7-9

SDGs

Goal 13: CLIMATE ACTION

Whole-life-cycle CO2 emissions of Fuji Xerox products

Whole-life-cycle CO2 emissions of Fuji Xerox products 1,368kt-CO2

Amount of CO2 emitted throughout the life cycle of Fuji Xerox products, including procured materials, production, offices (development, sales, etc.), logistics, and customer use.

Fiscal 2015 Performance

We changed the environmental performance data tabulation system in fiscal 2015 and have since been calculating annual CO2 emissions at our sites by using the emission coefficient for the relevant year, while CO2 emissions were calculated by using the emission coefficient for fiscal 2005 for fiscal 2014 and older data.

Goals / Challenges

We expect our CO2 emissions to increase due to business expansion. To curb this, we will continue to foster work style reforms and increase our business efficiency.

GRI

EN15-17, EN19, EN30

GC

Principle7-9

SDGs

Goal 12: RESPONSIBLE CONSUMPTION AND PRODUCTION
Goal 13: CLIMATE ACTION

Reduction of new resource inputs in manufacturing process by reusing parts

Reduction of new resource inputs in manufacturing process by reusing parts 3,273t

Amount of new resource inputs avoided through incorporation of reused parts in the manufacturing process at Fuji Xerox and its affiliates.

Fiscal 2015 Performance

In fiscal 2015, we surpassed the previous year's performance by 357 tons and achieved our quantitative target. This was due to an increase in the production of products and consumables incorporating reused parts.

Goals / Challenges

Based on the idea that end-of-life products are not waste but important resources, we will work to reduce the use of new resources also in fiscal 2016.

GRI

EN2

GC

Principle7-9

SDGs

Goal 12: RESPONSIBLE CONSUMPTION AND PRODUCTION

Resource recycling rate for recovered end-of-life products

Resource recycling rate for recovered end-of-life products Japan 99.9%, Asia-Pacific region 99.7%, China 99.9%, Taiwan 99.9%, South Korea 99.9%, Australia 99.8%, New Zealand 99.7%

Percentage of those end-of-life multifunction devices and printers recovered in Japan and overseas (excluding consumables) that were recycled for reusable parts, materials, heat energy, etc.

Fiscal 2015 Performance

Fuji Xerox achieved a recycling rate of 99.5% or higher for end-of-life products–the standard for "zero landfill"–at all its business sites in Japan and overseas. The recycling rate was up 0.1 percentage points in the Asia Pacific region but dropped by 0.2 percentage points in Australia, while remaining at the same level as in the previous fiscal year in other regions. We will conduct analysis to check whether the decrease in Australia is only temporary or whether some measures should be implemented to reverse the trend, so that we can continue to achieve "zero landfill."

Goals / Challenges

In and after fiscal 2016, we will continue to make use of environment-friendly resources through reuse, material recycling and thermal recycling to maintain "zero landfill."

GRI

EN28

GC

Principle7-9

SDGs

Goal 12: RESPONSIBLE CONSUMPTION AND PRODUCTION

Water usage in manufacturing process

Water usage in manufacturing process 2.11 million t, Japan: 1.67 million t, Overseas: 0.44 million t

Amount of water Fuji Xerox and its affiliates in Japan and overseas use in the manufacturing process.

Fiscal 2015 Performance

Since fiscal 2009, Fuji Xerox has focused on reducing water use at the manufacturing stage, which accounts for the greatest portion of our water consumption. Also in fiscal 2015, we achieved the target of reducing water use by 30% from the fiscal 2005 level.

Goals / Challenges

We will continuously work to achieve the target (30% below the fiscal 2005 level).

GRI

EN8

GC

Principle7-8

SDGs

Goal 12: RESPONSIBLE CONSUMPTION AND PRODUCTION

Local Communities

Definition Companies Fiscal 2013 performance Fiscal 2014 performance Fiscal 2015 performance Fiscal 2016 goal
Community engagement spending Fuji Xerox (unconsolidated) 372 million yen 302 million yen 372 million yen Continue community engagement at a set level
Affiliates in Japan 96 million yen 72 million yen 72 million yen
Overseas affiliates 193 million yen 176 million yen 174 million yen
Total 661 million yen 550 million yen 617 million yenNote12
Employee participation in volunteer programs Fuji Xerox (unconsolidated) 808 903 656 Increase number of participants
Affiliates in Japan 2,162 4,756 4,023
Overseas affiliates 7,863 11,018 10,429
Ratio of companies supporting volunteer activities Fuji Xerox (unconsolidated) 100% 100% 100% Boost percentage among overseas affiliates
Affiliates in Japan 100% 100% 100%
Overseas affiliates 78% 87% 87%
Enrollment in Fuji Xerox HASU ClubsNote13 Fuji Xerox (unconsolidated),
Fuji Xerox Advanced Technology Co., Ltd.,
Fuji Xerox Manufacturing Co., Ltd.,
and Fuji Xerox Service Creative Co., Ltd.
3,837 3,807 3,721 Increase membership
Number of grants and fellowships from Fuji Xerox Kobayashi Fund to promote mutual understanding in the Asia-Pacific region Recipients of grants for foreign researches in JapanNote14 (Total recipients to dateNote15) 32
(1,076)
33
(1,109)
32
(1,141)
Continue grant-giving activity at a set level
Recipients of Kobayashi FellowshipNote16 (Total recipients to date) 8 (173) 8 (181) 8 (189) Continue fellowship-giving activity at a set level

Community engagement spending

Community engagement spending Fuji Xerox (unconsolidated) 372 million yen, Affiliates in Japan 72 million yen, Overseas affiliates 174 million yen

Total spending by Fuji Xerox and its affiliates on social initiatives and activities that contribute to the community.

Fiscal 2015 Performance

Total community engagement spending came to approximately 617 million yen as a result of expanding support in the cultural and sports fields.

Goals / Challenges

Moving forward, we plan to promote greater involvement in social initiatives of all our companies in Japan and overseas, with an emphasis on education for future generations, conservation of diminishing cultures and information, and measures to address social issues specific to given local communities or regions.

GRI

EC1, EC7

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Employee participation in volunteer programs

Employee participation in volunteer programs Fuji Xerox (unconsolidated) 656, Affiliates in Japan 4,023, Overseas affiliates 10,429

Aggregate number of employees (including repeat participants) participating and cooperating in volunteer programs sponsored by Fuji Xerox and its affiliates.

Fiscal 2015 Performance

The number of employees who participated in volunteering activities decreased due to a decreased demand for volunteers for the recovery of the Great East Japan Earthquake and other volunteer programs.

Goals / Challenges

We will continue to expand opportunities for voluntary employee participation in community engagement activities as part of our effort to create a corporate culture that motivates and empowers individual employees.

GRI

EC7

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Ratio of companies supporting volunteer activities

Ratio of companies supporting volunteer activities Fuji Xerox (unconsolidated) 100%, Affiliates in Japan 100%, Overseas affiliates 87%

Percentage of companies among Fuji Xerox and its affiliates that have instituted systems to encourage and support employee volunteerism, including HASU ClubsNote13 and volunteer leave.

Fiscal 2015 Performance

The ratio of companies supporting volunteer activities remained at the same level as in the previous fiscal year.

Goals / Challenges

In fiscal 2016, we will continue to enhance community engagement activities at our affiliates in Japan and abroad.

GRI

EC7

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Enrollment in Fuji Xerox HASU Clubs

Enrollment in Fuji Xerox HASU Clubs 3,721

Number of employees and retirees who are members of one of the Fuji Xerox HASU Clubs, volunteer organizations.

Fiscal 2015 Performance

At Fuji Xerox (unconsolidated), approximately 40% of employees were enrolled in fiscal 2014. Meanwhile, our company-wide volunteer network is expanding, with employees at our affiliates participating in earthquake relief and other volunteer programs.

Goals / Challenges

Our aim for the future is to partner with employee volunteer organizations operating independently at our affiliates to boost the number of employees taking part in volunteer activities.

GRI

EC7

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Number of grants and fellowships from Fuji Xerox Kobayashi Fund to promote mutual understanding in the Asia-Pacific region

Number of grants and fellowships from Fuji Xerox Kobayashi Fund to promote mutual understanding in the Asia-Pacific region Recipients of grants for foreign doctoral candidates in Japan (Total recipients to date) 32 (1,141), Recipients of Kobayashi Fellowship (Total recipients to date) 8 (189)

Number of research grants and fellowships received by foreign and Japanese researchers, primarily at the doctoral level in the humanities or social sciences, as part of our ongoing efforts to promote mutual understanding through academic exchange between Japan and other Asia-Pacific countries and regions.

Fiscal 2015 Performance

Research grants were awarded to 32 foreign scholars studying at 20 Japanese universities under our Research Grant Program for Foreign Doctoral Candidates in Japan. Moreover, fellowships were awarded to eight Japanese scholars at six universities under the Kobayashi Fellowship Program. In addition, research papers submitted by recipients were published in book form and distributed to educational institutions and previous recipients. Furthermore, some measures were taken to facilitate networking among the program's more than 1,000 alumni.

Goals / Challenges

While continuing our grant- and fellowship-giving activity, we intend to expand our efforts to facilitate networking among past recipients by continuously holding research symposiums for those who have completed their doctorates to present their research and by expanding our digital archives of research reports.

GRI

EC7

SDGs

Goal 17: PARTNERSHIPS FOR THE GOALS

Shareholders and Investors

Definition Companies Fiscal 2013 performance Fiscal 2014 performance Fiscal 2015 performance Fiscal 2016 goal
Number of serious corporate governance and /or compliance issues Fuji Xerox and affiliates 0 0 0 0

Number of serious corporate governance and/or compliance issues

Number of serious corporate governance and/or compliance issues 0

Number of corporate governance and/or compliance issues warranting disclosure that emerged during the fiscal year.

Fiscal 2015 Performance

There were no serious corporate governance or compliance issues warranting disclosure.

Goals / Challenges

Fuji Xerox and its affiliates will continue working to enhance corporate governance and compliance at every level.

GRI

SO8

GC

Principle 10

SDGs

Goal 16: PEACE, JUSTICE AND STRONG INSTITUTION

Sustainability Report 2016 Questionnaire