New Technologies for Valuable Communication
Communication in today's business environment includes not only face-to-face communication but also global communication, which is done using a wide range of methods and transcends the boundaries of location, time zone, and language, and thus involves many costs. At the same time, the majority of the information that arises during day-to-day business activities is in the form of unstructured data,Note1 which is difficult to utilize effectively. Fuji Xerox is developing communication technologies to utilize this unstructured data in addition to the structured data stored in mission-critical systems, thus facilitating decision making in a global environment.
- Note1 Unstructured data includes data that is not stored in mission-critical systems, and it is said to make up approximately 80% of the information used in companies' business activities. Unstructured data includes electronic information, such as text, video, emails, and information on SNSs, as well as non-electronic information, such as information written on whiteboards and conversations.
The following are our fundamental technologies developed to address customer challenges.
Content Handling & Processing Technology
Examples of Customer Challenges (Needs) and How We Addressed Them
Below are case examples illustrating how we have addressed customers' challenges and answered their needs. Check for new case examples in the future.