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Remote Communication Technology Applying Robot Control Technology

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FX Palo Alto Laboratory, Inc., located in California's Silicon Valley, is developing telepresence technology applying robot control technology. This technology allows the user to communicate with other people in a remote location while creating the sense that they are communicating face-to-face.

As shown in the example in the above video, this technology allows for a new style of communication by using a robot integrated with a display, which is located in a remote location. This display is equipped with a compact camera that captures the appearance of the remote location, which is displayed in real time on the PC screen of the user operating the robot. Via this PC screen, the user can control the robot so that it faces whichever direction he or she wants to look. At the same time, the display of the robot constantly shows the face of the user operating it, giving people in the remote location the feeling that they are meeting with that user face-to-face. Because the display moves like this, the members in the remote location are able to tell which direction the user operating the robot is looking and what he or she is paying attention to. Even in cases when there are multiple participants present in the remote location, the user operating the robot can control it so that it always faces the person currently speaking, which makes it possible for participants to make eye contact and communicate with a heightened sense of immediacy.

Because this technology creates an environment in which people in remote locations can communicate closely with each other, it allows for faster, smoother decision making.

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