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Collaboration Area

The Area of Office Work Productivity and Working Styles

Increasing the productivity of office work through the visualization and continuous improvement of work styles

Introduction of Fuji Xerox's own case example

It is said that "non-well-defined activities," such as meetings, document creation, and telephone calls, make up 80% of the work that is done in offices.
Because these non-well-defined activities are not easily "visualized" (made visible), it is difficult to know what measures must be taken in order to improve office work productivity.
Fuji Xerox has created a method of visualizing these non-well-defined activities by focusing on the flow of documents and interpersonal communication. In addition to this, we are aiming to continuously improve office work productivity by analyzing these activities from three perspectives: increasing efficiency, improving productivity, and risk management.
Some case examples of our technologies that measure and visualize the collaboration occurring within organizations, as well as other organizational behavior (Related page: Organizational behavior analysis service technologies for supporting a work way of new era), and thus support organizational improvement activities through the analysis and utilization of this data, are shown below.

This case example can be applied to a wide variety of business fields and industries aiming to improve the productivity of their office work by means of increasing the speed of their business processes through increased transparency and visualization of organizational activity, or by means of improving the ability of organizations to take action even when carrying out non-well-defined processes involving collaboration between multiple organizations.

Suggested applications for this case example in other business fields and industries:
  • Office services: understanding the work processes of customers in order to construct services that are suitable for each customer's needs
  • Link with mission-critical systems: visualizing and improving customers' work processes linked with mission-critical systems
  • Customer service: visualizing and improving the collaboration between various departments involved with customers

Improving the productivity of mobile work by supporting the secure and timely utilization of information

Introduction of Fuji Xerox's own case example

As smartphones and tablet devices are becoming increasingly popular, more companies hope to utilize these new mobile tools in their work in order to perform on-site tasks more efficiently or respond to customers more smoothly. Fuji Xerox aims to provide a service that supports the effective utilization of information in a mobile environment by retrieving the required information from the vast collection of information accumulated within a company, allowing the information to be used on-site, easily, safely, and securely at the appropriate time. (Related page: Advanced Encryption Technology in a Mobile Environment (Mobile Confidential Viewing))
Fuji Xerox's own case example of how we adapted this service for use by our customer engineers, encouraging them to carry out autonomous decision making in a mobile environment and thus revolutionizing their way of working, is introduced below.

This case example can be applied to a wide variety of business fields and industries aiming to easily and safely utilize information accumulated within a company while outside the company in order to make on-site work more efficient or to respond to customers more smoothly.

Suggested applications for this case example in other business fields and industries:
  • Financial industry: securely viewing personal information and other highly confidential information and providing it to customers
  • Pharmaceutical manufacturing industry (medical representatives): utilizing detailed information on past contracts as well as pharmaceutical information while visiting a customer's site

Access

To make an appointment at the Customer Co-creation Laboratory, please contact the Fuji Xerox staff.