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Understanding Embodied Communication Affordances in Team Perception and Participation

We present Jarvis, a desktop meeting telepresence robot that embodies a remote participant. We conducted a study that compared Jarvis to basic video conferencing and face-to-face meetings. We show that local and remote participants perceived differently their own contributions and others' across conditions. Local participants exhibited significantly more overlapping talk with remote participants who used Jarvis, than with remote participants in basic-video conferencing (and at a rate similar to overlapping speech for co-located groups). We describe differences in how the technologies were used to follow conversation. Our findings indicate that while the kinetic embodied technology increased local participants' perceived presence of remote teammates, it did not enhance remote participants' own sense of telepresence. We discuss our findings in the context of theories of agency and presence, and discuss how these findings extend our understanding of the promise and limitations of embodied video-conferencing solutions.

Author

  • Jacob T. Biehl
    FX Palo Alto Laboratory, Inc
  • Daniel Avrahami
    FX Palo Alto Laboratory, Inc
  • Anthony Dunnigan
    FX Palo Alto Laboratory, Inc

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