Optimize Your Office Printing Environment

Optimize Your Office Printing Environment (Office Services)

Fuji Xerox Global Services provide consulting and management services to help you obtain the office you want by improving your return on investment, increasing end-user productivity and gaining more control over your office print environment. We remove the pain of managing your print infrastructure, leaving you free to concentrate on your business.

Office Services includes the following components:

Assessment & Design

Assessment & Design helps enterprises to obtain a clear view into current business processes by measuring related costs in terms of time, money and productivity. These results offers discovery for work process improvement to reduce document-related costs and enhance productivity.

Lean Six Sigma — Office Document Assessment provides enterprises with data findings on all costs associated with their office document infrastructure based on proven fact-based approach, allowing the discovery of innovative ways for office environment optimization. The fact-based assessment approach includes

Understanding current usage patterns of printing, copying, faxing and scanning
Mapping the location of all devices on floor plans
Identifying end user needs and requirements
Identifying and mapping all business processes that support office devices, such as break-fix, supplies, maintenance and helpdesk.

The final report with findings, conclusions and recommendations provides a comprehensive plan for optimizing the office environment.

Asset Management Services

Asset Management Services offers enterprises with managed services to track and optimize all office assets, regardless of vendor. This includes

Asset Control
Asset database, attributes, usage tracking, service level tracking, management metrics and KPIs

MACD — Move, Add, Change and Delete

Manages all moves, additions, changes and disposals of assets.
Ensures ongoing fleet control and prevents and additions or removals without permission
Rationalization of office assets

Rationalization
Manages the agreed rationalization plan to deliver the optimized state with guaranteed cost savings

Change Management

Change Management helps enterprises develop a comprehensive change management plan and processes, based on best practices and experiences that will support project implementation from transition to transformation phases. This includes custom-built communications to fit unique organization cultures, end-user training to maximize adoption, device configuration to support work practices and transition "go-live" support. Accelerated end-user adoption will reduce the non-value added time spent resisting change and consequently expedite the realization of the targeted savings.

Operations Support Services

Operations Support Services offers enterprises with single-point of contact and management for all support requirements associated with operating and maintaining a multi-vendor office equipment infrastructure. This includes monitoring, filling of supplies, on-going maintenance and servicing of equipment and provision of helpdesk services to support end users.

Client Support Services

Client Support Services provides the underlying support structure for the delivery of Office Services, which includes the consolidation of billings and contracts across multi-vendors, simplifying and streamlining administrative process for enterprises.

Contact Us

Web inquiry form

Optimize Your Office Printing Environment