Basic CSR Policies

We, at Fuji Xerox, believe that our corporate social responsibility is the pursuit of corporate quality that we should maintain in order to accomplish "Mission Statement." In July 2007, we consolidated the concept behind CSR and drafted our basic CSR policy enabling Fuji Xerox and its affiliates to work together in enhancing CSR-related activities.

Basic CSR Policy

  1. Thorough implementation of Basic Corporate Quality
  2. Actions with the Highest Priority on our Customers
  3. Expansion of area of our responsibility

Thorough Implementation of Basic Corporate Quality

Corporate quality at Fuji Xerox consists of basic corporate quality and attractive corporate quality. Basic corporate quality denotes the temperament and ability to satisfy the fundamental qualities of a company in addressing the requirements from the society such as legal compliance and profit generation. Attractive corporate quality, on the other hand, is the temperament and ability that enables the company to offer excellent values. Even if the attractive corporate quality is at a high level, the company cannot be considered as satisfying its social responsibilities unless it meets the fundamental requirements including compliance. Towards that end, we intend to first ensure basic corporate quality and then pursue attractive corporate quality for creating values unique to Fuji Xerox.

Improving corporate quality to deliver added value to stakeholders

Actions With the Highest Priority on our Customers

For Fuji Xerox, which depends on after-sales service for most of its revenue and profit, the business foundation essentially rests on a lasting relationship with our customers. Moreover, by assisting the customers to improve their corporate quality (namely their CSR activities), Fuji Xerox believes that we can create values not only for the customers but also for their stakeholders. We, at Fuji Xerox, strive to act with utmost priority on our customers, through provision of products and services including environment-conscious products that offer solutions to social issues, while paying close attention to all our stakeholders.

Values we offer to our customers eventually lead to values for stakeholders.

Expansion of Areas of Responsibility

The basic concept of corporate quality begins from the awareness that a company is a social public institution. At Fuji Xerox, the scope of CSR is not just limited to the company and its affiliates but is extended to include our business partners, customers and all the way to the society with the aim of expanding the contributions to society.

Expansion of the scope of CSR coverage