Fuji Xerox Provides an Integrated Patient Information System to Assist Home Medical Care in Disaster-Affected Areas

Fully Operates at Kamaishi Family Clinic in Iwate-Prefecture as Part of Fuji Xerox's Disaster Recovery Activities

October 30, 2013

TOKYO, October 30, 2013 — Fuji Xerox Co., Ltd. has developed a medical record management system that integrates paper and electronic medical records and enables access to patient information through tablet devices—anytime, anywhere. Full-scale operation of the system has commenced in the Kamaishi Family Clinic that offers home medical care in Kamaishi, Iwate Prefecture.

This is a model project developed in cooperation with frontline medical specialists working in home care services, where 24/7 readiness is essential. Through its business, Fuji Xerox will contribute to resolving problems related to home care, which should play a more important role as the aging of society advances.

Fuji Xerox inaugurated its Innovative Revitalization Group in October 2011, to assist the recovery of the areas affected by the Great East Japan Earthquake and improve safety and security in the communities. With the base locations in Morioka and Yokohama, the Office has been seeking an ideal form of local medical care, working together with medical associations, local authorities, and other medical experts, as well as Fuji Xerox sales companies in the disaster-affected areas.

The system features are as follows:

1. Digitize all patient records and integrates their management

Handwritten records can be handled just like paper medical record.
  • All the previously scattered paper and electronic documents--including medical charts, examination results, and information from institutions such as home care services and pharmacies--can be converted into a generic electronic format. The converted documents can be centrally managed, regardless of the original information forms.
  • As "documents", all data can be categorized by document types and chronologically organized. Users can view these documents with simple operations on a PC or tablet as if they were viewing paper medical charts.
  • Handwritten medical records and forms created at patients' homes can be scanned later at the clinic using a multifunctional device to store the information within the system as electronic documents.

2. Tablet use for home care visits

  • A doctor can easily download a patient's medical information onto a tablet prior to the visit, and then view the information at the patient's home.
  • Doctors and nurses on night duty can take a tablet home, and respond to an emergency call swiftly by checking the patient's records on the tablet through a secured network.

Download the patient's information prior the visit and display it on a tablet at the site.
Doctors/nurses can access to the server to retrieve unscheduled patient's information

Integrated Patient Information System Usage Scene

At Kamaishi Family Clinic, five doctors work on alternate shifts for outpatient and home care. Their service covers almost the entire secondary medical administration area in Kamaishi and Ozuchi in Iwate Prefecture, and the number of daily home visits reaches 20 to 30 per doctor. In the past, when a doctor made a visit to patient's house, nurse had to prepare the patients' paper medical records for the doctor to take with him or her. This often caused problems because the records were then no longer available at the clinic while the doctor was out and raised a risk of losing information.

Also, initial responses to emergency calls during the night or holidays had to be made with insufficient patient's medical information. Thus, a system that could provide secure access to all the necessary medical records anytime, anywhere, was in demand in order to deliver an effective 24/7 home care service.

"I believe that the system will contribute to a feeling of safety for both doctors and patients as it promises availability of patients' information anytime, anywhere," said Dr. Naohiro Terada, director of Kamaishi Family Clinic. "Fuji Xerox first approached us to lend us their multifunction devices for free. Now it's been two years since we started to work together to find a solution to realize how community health-care should be, and they really supported us to create this new system. We appreciate Fuji Xerox's efforts, and I'd like to make the system to be utilized also to cooperate with other medical institutions."

The system will improve the clinic's diagnostic abilities and enhance coordination with other parties by enabling the doctors and nurses to understand complete details of the patient's medical history in real time. The system also serves as a framework for liaison between the various parties involved in providing local medical and health care services—including hospitals, clinics, pharmacies, home care and elderly care providers, welfare workers, as well as governmental bodies. Fuji Xerox aims to further advance the system in cooperation with those parties in the local community towards smoother information sharing and wider usage of the system.

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