Warning: Spoofing emails that seem to be sent from Fuji Xerox multifunction printers

December 14, 2016

We have confirmed that there have been fraudulent emails that seem to be sent from our multifunction printers.

The email subject and the name of attached files used in those spoofing emails are as follows;
Subject: Scanned from a Xerox Multifunction Printer (or similar)
Name of attached files: scanned {random numbers}.zip (or similar)
In case you receive any emails which you do not expect, please DO NOT open nor execute any attached files.

Also we recommend our customers who are using our “Scan to E-mail” function to take countermeasures such as changing the default subject of emails sent through this function, so that the fraudulent emails could be easily distinguished. Please refer to the instruction manual of your multifunction printer for the setup process.

For inquiries and further information, please contact us at the following URL:

Service Hours:
Weekdays excluding holidays: 9:00-12:00 and 13:00-17:00

We would appreciate your understanding and continuous support.