Monitoring and Review to Improve CSR Performance
Each year our functional departments carry out their own PDCA surveys to assess the performance and progress of Fuji Xerox and its affiliates in Japan and overseas in fulfilling their responsibility to each stakeholder group with regard to such high-priority CSR themes as the global environment, employees, and local communities.
At the same time, our CSR Department monitors company-wide CSR performance with the help of an annual CSR questionnaire completed by Fuji Xerox and its domestic and overseas affiliates. The questionnaire is aligned to internationally recognized surveys and global CSR guidelines. For items relating to CSR philosophy and principles, it relies particularly on the UN Global Compact's 10 Principles and the ILO (International Labour Organization) Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy. For management standards, we consult the Keizai Doyukai (Japan Association of Corporate Executives) New Corporate Evaluation Standard, the OECD Guidelines for Multinational Enterprises, ISO 26000, and the EICC (Electronic Industry Citizenship Coalition) Code of Conduct. And for disclosure of nonfinancial information, we refer to the GRI (Global Reporting Initiative) Guidelines.
Fuji Xerox also monitors internal CSR performance through the customer satisfaction surveys and employee morale survey carried out annually by each functional department, as well as the CSR self-checklists completed by our suppliers under our ethical procurement policy.