Risk Management

Basic Policy for Risk Management

Fuji Xerox defines risk management as managerial activities that control risk by identifying risk-related events, assessing the likelihood and impact of risks, deciding on and implementing appropriate countermeasures, communicating and reporting relevant information, and monitoring results and correcting problems.
The Fuji Xerox companywide Risk Management Rules specify how risk is to be managed in the business activities of not just Fuji Xerox but also all of our domestic and foreign affiliates and sales companies. Based on these rules, we deal with any crises that may occur, but also place importance on managing risk in normal times such as product accidents in formation accidents and non-compliance.
Contingent risks in particular are managed according to the frequency of their occurrence and the extent of their impact on business. For each such risk, the rules stipulate who has responsibility and authority, as well as the planning and implementation of countermeasures.

Basic Policy for Risk Management


To maximize value for stakeholders by appropriately controlling and responding to risks in all organizational units and businesses

Prerequisites for control

  1. Risk management covers all organizational units, businesses and tasks.
  2. Risks are identified and decisions on countermeasures are made systematically and rationally.
  3. Rational and effective responses are determined in accordance with the potential impact and likelihood of risks.
  4. Rules and records are thoroughly documented to promote shared understanding by all involved and to strengthen accountability.
  5. The effectiveness of the establishment, operation and maintenance of risk management systems is assessed in each business year.
  6. Sufficient management resources are deployed, effective communications are conducted, and employees are effectively motivated and assessed for evaluation.

Risk Management Promotion System

At Fuji Xerox, all important decisions related to risk management are made by the CSR Committee, which is chaired by the executive vice president responsible for risk management. All-FX Risk Response Examining Unit will be convened to assist the CSR Committee if an issue arises involving the management of a particular risk.

Risk Management Promotion System (Fuji Xerox)

Risk Management Promotion System (Affiliates)

Fuji Xerox's Initiatives in Fiscal 2015

Each year, Fuji Xerox sets priority themes for risk management according to social trends, environmental changes, the company's business activities, the frequency of occurrence of anticipated risks, the extent of their impact on business, and changes in the business system and in social conditions.
In fiscal 2015, we identified the most pressing risks for the Company, such as large-scale natural disasters, new strains of influenza, and information security risks, and discussed countermeasures at meetings of the CSR Committee.

Risk map for managing risk

Measures to prepare for large-scale natural disasters

We are implementing the following measures to prepare for large earthquakes like the Great East Japan Earthquake, floods, volcanic eruptions, and other natural disasters.

  1. Revision of the disaster control regulations
  2. Distribution of survival cards and disaster control handbooks to all employees
  3. Preparation of an initial mobilization manual
  4. Assignment of site facility managers and emergency facility managers
  5. Drills to ensure the safety of employees and their families
  6. Initial mobilization drill for the Integrated Response Headquarters
  7. Drills to make reports by using emergency radio units
  8. Safety inspections at the locations
  9. Replenishment of emergency supplies (food, water, etc)
  10. Enhancement of business continuity planning
  11. Others

Countermeasures for New Strains of Influenza

Since fiscal 2005, we have continued the following measures to respond to potential pandemics caused by new strains of influenza:

  1. Measures that give priority to protection of employees based on the action plan developed in accordance with the Guideline for Action Against Pandemic Influenza.
  2. Reinforcement of the business continuity plans for deployment in the event of a pandemic and renewal of the emergency organization.

Future Direction

In our efforts to deal with large-scale natural disasters, we will continue to strengthen disaster prevention/mitigation and business continuity measures based on lessons learned from the Kumamoto Earthquake, which occurred in April 2016. We will also steadily implement company-wide countermeasures based on the above guidelines in preparation for pandemics of new strains of influenza or other infectious diseases.