Environmental Protection / Secure and Vital Society

Targeted Social Issues
  • Curbing global warming
  • Building a disaster-resilient society
  • Regional revitalization to counter declining regional vitality

Engagement with Global Environment

Our Goal

Fuji Xerox will do its utmost to harmonize its activities with the environment in every area of business, mobilizing all its capabilities to lead the industry in the creation of environmental value.

Our Approach

Our environmental efforts, divided broadly between products / services measures and business operation measures, have focused on the three key goals of curbing global warming, conserving and recycling resources, and reducing chemical risk.

Our business operation measures extend far beyond the confines of our own business facilities. At Fuji Xerox we acknowledge our responsibility to minimize our environmental impact at every stage of the product lifecycle, including the sourcing of parts and materials, assembly, processing, logistics, and end-user power consumption, as well as product recycling and disposal.

Meanwhile, cognizant of growing concerns worldwide, we have added a fourth goal, that of preserving ecosystems and biodiversity.


Mitigating environmental impacts by providing products and services based on the parallel achievement of user convenience and energy saving, and by strengthening Fuji Xerox's environmental management

[High-Priority Management Themes at Fuji Xerox]
Reducing CO2 emissions throughout product life cycles

Features of Fuji Xerox Activities

At Fuji Xerox, we are helping to reduce the human impact on the environment through changes and improvements in the way all our employees work. At each stage of the product life cycle, our employees contribute to an overall reduction in the lifecycle impact–sales personnel by solving customers' problems, engineers by developing energy-saving technologies and lowering total costs, and so forth. Our company-wide campaign to boost employees' job efficiency and shorten work hours has also been instrumental in reducing the environmental impacts of our business operations.

Level of improvements (Results in 2005 = 1.0)

  • Note TEC: Typical Electricity Consumption. The amount of power consumed by office equipment such as printers / copiers over a conceptual week (five days of operation and repeated sleepmode / power-off, plus two days of sleep mode / power-off)

Fiscal 2015 Performance

We were able to reduce CO2 emissions from our logistics activities by decreasing the use of aircraft for the shipment of our products to overseas markets.

  • Note We introduced a new environmental impact management system and have recalculated CO2 emissions from our production sites and offices, which makes year-to-year comparison difficult.

Fiscal 2016 Initiatives

We expect more increase in CO2 emissions due to our business expansion. To respond to that, we are striving to be more efficient in office management to reduce the use of energy (electricity and gas) and paper.

Sustainable Business Awards Singapore 2015

Overseas Affiliate Received an Award in Recognition of Its Global Resource Recycling System

In our overseas operations, Fuji Xerox Asia Pacific, which supervises Fuji Xerox sales companies in the Asia and Oceania regions, won an award at the Sustainable Business Awards Singapore, in recognition of its ceaseless efforts in waste management and the efficient use of resources. The award was presented by Global Initiatives, which has bases in Singapore, London, Hong Kong and other places, and selects award winners from among businesses operating in six ASEAN countries. Fuji Xerox Asia Pacific achieved zero landfill waste, zero contamination and zero illegal dumping in nine countries and regions including Australia, the Philippines, Indonesia, Singapore and Thailand, and has been conducting other environmentally friendly, sustainable business activities. For example, the company established a global system to recycle waste plastics into high-quality plastic materials in partnership with a chemical products manufacturer. The company became a winner at the Sustainable Business Awards, being highly evaluated for continuing contributions to a resource recycling society beyond the scope of its business.

Fuji Xerox Recycling CentersNote 1

  • Note 1 in orange

[High-Priority Management Themes at Fuji Xerox]
Reducing customers' CO2 emissions

Features of Fuji Xerox Activities

At Fuji Xerox, our goal is to provide products and services that allow customers to meet their office challenges while simultaneously reducing their environmental impact. The guiding force behind these efforts is the RealGreen concept, which seeks to maximize environmental performance without compromising user convenience. The goal is to achieve "Comfortable Eco," an ideal rooted in our conviction that to achieve true environmental performance, our products must be stress-free for customers as well as earth-friendly. With this goal in mind, we are creating new value by developing products that seamlessly integrate our environmental technologies and by offering customers solutions focused on those products.

Our Contribution to Cutting Customers' CO2 Emissions

Fiscal 2015 Performance

In fiscal 2015, our contribution to reduction of CO2 emissions from customer sites rose by about 260 kt-CO2 to 3,460 kt-CO2 due to growth in sales of energy-saving solutions.

Fiscal 2016 Initiatives

In fiscal 2016, we will continue helping customers achieve business growth while reducing CO2 emissions by leveraging our strength in solutions and services and by offering the ultimate eco-friendly products incorporating the energy-efficient technologies we have developed and refined.

The Fifth Carbon Offset Award Excellent Carbon Offset Initiatives

Contributing to Carbon Offset Promotion and Awareness Raising through Multiple-Use Copiers

Fuji Xerox received a prize of excellence at the fifth Carbon Offset Award held by the Carbon Offset Network, in recognition of the carbon offset activity that it had conducted jointly with Seven-Eleven Japan. The Carbon Offset Award is designed to promote carbon offset for the creation of a low-carbon society by giving commendations to excellent carbon offset initiatives.

In the activity conducted for one year from December 8, 2014, the two companies converted the amount of electricity and paper consumed by users of Fuji Xerox's multi-use copiers installed at 7-Eleven stores in Japan (18,249 as of December 2015, excluding some stores) into CO2 emissions and offset these emissions by buying carbon credits (emission rights) as the first such initiative to be implemented at convenience stores.

The offset volume reached about 22 kt-CO2, which is equivalent to the amount of CO2 absorbed by 1.52 million Japanese cedar trees per year. The carbon offset promotion initiative received the award for being highly evaluated specifically owing to the fact that it was implemented at convenience stores visited by a wide range of age groups.

[High-Priority Management Themes at Fuji Xerox]
Continuing responsible paper procurement

Features of Fuji Xerox Activities

At Fuji Xerox, we believe that forests are a shared global asset to be protected in perpetuity, not only because they support our ongoing business activity, but also because of their environmental and cultural value. With this in mind, we have adopted rules for sourcing paper exclusively from suppliers that practice sustainable forest management and operate in a socially responsible manner. The Committee for Socially Responsible Paper Procurement, chaired by the corporate officer for environmental affairs, conducts regular reviews to verify compliance.

Fiscal 2015 Performance

In fiscal 2015, the Committee for Socially Responsible Paper Procurement carried out a review of our paper suppliers' compliance with the Fuji Xerox standards based on the results of the regular surveys conducted at paper suppliers in Japan and abroad, as well as on the deforestation information obtained from environmental NGOs and other parties. In addition to the audit of paper suppliers in Japan, we audited the factories of two Chinese paper suppliers to ensure their compliance with the internal standards.

Fiscal 2016 Initiatives

From April to August 2016, we will be conducting our periodic survey of paper suppliers in Japan and overseas. At its September meeting, the Committee for Socially Responsible Paper Procurement will use the survey results to verify suppliers' compliance with Fuji Xerox standards. Additionally, we plan to conduct onsite audits at several facilities overseas, while continuing the work we have been doing in Japan.

The Jury Prize at the Biodiversity Action Award of Japan 2015

In recognition of its long-term commitment to sustainable paper procurement, Fuji Xerox received the jury prize at the Biodiversity Action Award of Japan, which is granted to contributors to biodiversity conservation. Fuji Xerox set its own paper procurement standards in 2004 to urge paper manufacturers and other paper suppliers to give consideration to ecosystems in their business activities. Fuji Xerox requested suppliers to ensure the traceability of raw materials and to maintain environmental management systems at their factories. Moreover, we revised the internal standards in 2012 to add criteria to evaluate not only paper products themselves, but also their approach to CSR activities. We have received the prize for our efforts to foster sustainable paper procurement, which contributes to solving biodiversity conservation issues.

Engagement with Local Communities

Our Goal

Fuji Xerox will help build better communities by using its core competencies to solve social issues, and by encouraging employee involvement at the community level.

Our Approach

The Concept of Social Initiatives and Activities That Contribute to the Community

In addition to providing excellent value to customers, Fuji Xerox and its affiliates are attuned to their communities' expectations and motivated by high ideals, and are thus committed to supporting cultural development and helping create a better society through farsighted and groundbreaking initiatives from a long-term and wide-ranging perspective. Working together, the companies and their employees raise their awareness of the issues.

Focal Areas of Our Social Initiatives

Management discussions at CSR meetings have led to the decision to strengthen community engagement that harnesses the unique qualities of Fuji Xerox as a company whose calling is communications. In line with our Mission Statement, which commits us to "contribute to the advancement of the global community by continuously fostering mutual trust and enriching diverse cultures," we have taken "education for future generations" and "conservation of diminishing cultures and information" as our two community engagement focuses. In these focal areas, we are carrying out initiatives that offer learning materials in emerging countries, provide large-font textbooks for children with low vision, and reproduce historical documents to enable their full and free use. We are also pursuing activities which aim, through our core business, to help solve the social issues that emerged after the Great East Japan Earthquake of 2011.

In the future, our longstanding programs will be accompanied by still more actions in these areas, thus using our core competencies to help solve ongoing social issues by creating synergies between our community engagement activities and our business operations.

Overview of Social Initiatives


Partnering in the community with residents, companies, government, NGOs, and academic institutions, and supporting their response to globalization

[High-Priority Management Themes at Fuji Xerox]
Community engagement that harnesses the unique qualities of Fuji Xerox Education for Future Generations: Offering Learning Materials in Emerging Countries

Features of Fuji Xerox Activities

We have been implementing an initiative to help eliminate the education gap among children in the Asia-Pacific emerging countries by offering learning materials to children who have limited access to primary education. We launched the activity in the Philippines in 2014 and in Myanmar and Thailand in 2015. Fuji Xerox calls for partners who donate content and financial sponsors who cover printing and other costs, then the materials are printed using Fuji Xerox production printers and presented to children through local NGOs and other partners in the community. By 2023, we plan to distribute materials to 100,000 children.

Project Structure

Fiscal 2015 Performance

We launched the project in Myanmar in June and in Thailand in August, receiving support from our customers, NGOs, government agencies and local communities. Under this project we have distributed a total of about 3,000 workbooks with the number of employees participating in the activity totaling 213.

Workbook distribution ceremony held with the participation of the company and volunteers from NGOs and partner companies (Thailand)
Children delighted with their new workbooks (Myanmar)

Fiscal 2016 Initiatives

We will continue to check how learning materials were distributed and utilized in the Philippines, Myanmar and Thailand, and will expand the activity also to Indonesia. By drawing on the particular strengths of each company that us joins in these initiatives, we aim to build a sustainable structure in each country and region while being flexible enough to adapt to local differences in education systems, learning cultures and social issues.

[High-Priority Management Themes at Fuji Xerox]
Community engagement that harnesses the unique qualities of Fuji Xerox Conservation of Diminishing Cultures and Information: Reproducing Historical Documents

Features of Fuji Xerox Activities

Utilizing our multifunction devices and technologies, Fuji Xerox helps reproduce historical and other traditional documents. By creating and donating highly accurate reproductions, this initiative aims to help conserve diminishing cultures and irreplaceable information for the future and make them fully accessible to a wider community.

These activities began as a social initiative in Kyoto in 2008. As historical documents are at risk of deterioration with age, we donated reproductions to the shrines, temples, educational institutions, and families who own the originals, thus enabling them to physically handle and actively use the replicas.

Fiscal 2015 Performance

In fiscal 2014, we began conducting activities at two bases in Kyoto and Yokohama so that our technological team could be more closely involved in these activities. In fiscal 2015, we reproduced and donated more than 30 historical documents, including Toji Hyakugo Monjo (a collection of medieval Japanese documents included in UNESCO's Memory of the World Register in October 2015) and materials possessed by the Maizuru Repatriation Memorial Museum.

Donating replicas to the mayor of Maizuru City
Replicas at the Maizuru Repatriation Memorial Museum

Fiscal 2016 Initiatives

In fiscal 2016, we will make full use of self-developed technology for controlling the visual perception of images with an eye to substantially increase the efficiency of digital processing. We will also expand the scope of activity nationwide, aiming to contribute to the preservation of cultural traditions even beyond the national border in the future.

Securely protecting Fuji Xerox's own and customers' important data from disaster risks

[High-Priority Management Themes at Fuji Xerox]
Ongoing support for reconstruction after the Great East Japan Earthquake

Features of Fuji Xerox Activities

Workshop held with the participation of government officials and volunteers from Fuji Xerox

Amid the constantly changing needs of the Tohoku area, Fuji Xerox places great emphasis on maintaining dialogue with community members in our community engagement activities. We are committed to continue supporting recovery through our business, as well as encouraging our employees' involvement in volunteer work.

Fiscal 2015 Performance

In Kamaishi City and in the Kuji and Ninohe medical districts in Iwate Prefecture, we have been supporting local governments, community groups, and medical institutions as they work to integrate community care. At the Tono Mirai Zukuri College, which was in its second year, we worked to stabilize the management system and implemented the programs aimed to: foster exchange between the disaster-affected areas and other regions; conduct research on backup logistical support bases; support education and culture; and drive industrial innovation. Through these measures we promoted dialogue with local people and contributed to their recovery from the disaster.

Fiscal 2016 Initiatives

We have expanded our recovery support target from coastal areas in Iwate Prefecture to include the Hamadori area in Fukushima Prefecture, and searched for ways to support all these areas by listening to the opinions of local governments and inhabitants whose communities were lost due to the nuclear accident and subsequent evacuation. Moreover, in order to make the community / industrial development support activities launched in Tono City more sustainable, we transformed the Tono Mirai Zukuri College into a general incorporated association and are preparing to open other Mirai Zukuri Colleges in Ashigara City, Kanagawa Prefecture and Shiraoi Town, Hokkaido. All the Colleges will serve as backup logistical support facilities in the event of a disaster.

[High-Priority Management Themes at Fuji Xerox]
Supporting cutomer's business continuity

Features of Fuji Xerox Activities

Fuji Xerox has established policies to deal with large disasters and ensure business continuity, and has made all employees aware of the basic actions to be taken in the event of a disaster.

Policies to deal with large disasters

Fuji Xerox and its affiliates will provide customers and all other stakeholders with safety based on the following policies:

  • We will give top priority to the safety of employees, visitors to our sites and others, work to protect them from any dangers, and also implement measures to minimize the damage that might be caused to our facilities.
  • We will strive to fulfill our social responsibility by continuing to provide customers with products and services.
  • We will support the recovery and reconstruction of areas affected by disasters.

In the event of a disaster, based on the aforementioned policies, our bases in the affected areas and the Comprehensive Response Center (established in Fuji Xerox Headquarters) will collaborate to ensure the safety of employees and visitors as our first priority. We will then establish the Center Working Group, Product Supply Working Group and Customer Response Working Group within the response center, which will work together to ensure our business continuity.

To facilitate internal collaboration for our business continuity, we hold regular meetings to examine BCP issues on a company-wide basis. Through these meetings we have shared problems concerning cooperation in our supply chain and made multiple improvements. As a result, we were able to collaborate flexibly across the company to make prompt and appropriate responses to the Kumamoto Earthquake, which occurred in April 2016.

As for external collaboration, we have exchanged opinions with a range of customers on themes related to disaster control and business continuity. In fiscal 2015 the Fuji Xerox Headquarters had exchanges with 14 corporate customers and fostered dialogue on various topics, including desirable approaches to disasters and specific disaster control measures to be taken by companies.

In recent years, large typhoons have caused floods and inflicted tremendous damage on areas in Japan, and we are also witnessing a rise in volcanic activities. In response, we need to make more preparations against natural disasters. Based on lessons learned from past disasters, Fuji Xerox will further enhance its measures for the safety of its customers and local communities. It will thereby contribute to the enhancement of both corporate and social resilience to disasters.

Cross-organizational collaboration in the event of a disaster

Sustainability Report 2016 Questionnaire