Fuji Xerox Service Technologies

Yasuaki Onishi Service Platform Strategy and Planning,
Service Technologies Development Group

What is required of a technology to be classified as a service technology? Several prerequisites, which are preferable for services and service businesses, are discussed here. Fuji Xerox has been focusing on document related technologies and advocating "document services." In the past, technologies to process document containers were the major domain for realizing products and services. The technology focus has been evolving to include areas to process document contents. In this article, a new document technology model is presented, and technical themes, which are included in this report, are positioned in the model.

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